Freight law
CMR and carrier liability

CMR: Carrier liability for drivers and subcontractors under Article 3

Article 3 CMR explained: when is a carrier liable for drivers and other persons used for the carriage? Attribution, function and evidence.

BRANDAUER Rechtsanwälte
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Mag. Bernhard Brandauer, Austrian attorney-at-law

BRANDAUER Rechtsanwälte

Mag. Bernhard Brandauer assists with the legal assessment of transport contracts, cargo damage and freight claims.

28 September 2026 · Mag. Bernhard Brandauer, Austrian attorney-at-law

Under Article 3 CMR, the carrier is liable for the acts and omissions of its servants and of all other persons whose services it uses for the carriage, as if they were its own acts and omissions.

The provision answers an attribution question: whose conduct is attributed to the carrier in the CMR relationship? The decisive point is whether the person used for the carriage acted in the exercise of their functions while performing the carriage. The rule covers conduct and omissions.

Article 3 CMR is therefore an important starting point, but it is not a complete assessment of every transport damage claim. This article separates drivers, other persons used for the carriage, the functional connection with the carriage, and the records that make those facts traceable.

Short assessment

Whose conduct must be attributed in the CMR case?

Classify the main factual issue. This quick check cannot replace a review of the transport order, transport file and actual damage.

01 Question 1

What is the main question?

Article 3 CMR requires a connection between the person used and the performance of the carriage.

Result

Your orientation

01

For a driver, record the assignment, the specific function and the conduct separately.

Link the driver to the transport order and the specific task. Secure the records showing the order, acceptance, journey, delivery and the alleged act or omission.

02

For another business, establish its actual use in performing the carriage.

Identify which person or business took which part of the task. Calling a business a subcontracted carrier does not replace the review of its actual use, function and alleged conduct.

03

Without a functional connection to the performance of the carriage, attribution under Article 3 CMR remains open.

Set out the timing and subject matter of the event. Describe the function assigned or instructed and why the act or omission should still be connected with that function.

04

Attribution needs a traceable link between the order, the person and the conduct.

Create a short evidence matrix: who was used, which function was assigned, what happened or failed to happen, and which record supports the sequence? Mark contradictions between the order, consignment note and communications.

What Article 3 CMR attributes to the carrier

Article 3 CMR attributes acts and omissions of two groups: the carrier’s servants and all other persons whose services the carrier uses for the performance of the carriage. If that person acts in the exercise of their functions, the carrier is liable in the CMR relationship as if the conduct were its own.

The rule therefore turns on the specific activity. The person, the assignment, the transport function and the alleged event must be connected. The result should not be inferred only from a business label or from the fact that the goods arrived damaged.

Both active conduct and an omission are covered. The file should therefore state precisely what the person did, failed to do or was allegedly required to do at a particular point in the carriage.

How to assess a driver’s conduct

A driver may act as the carrier’s servant or as another person whose services the carrier uses for the carriage. For Article 3 CMR, the legal label alone is not decisive. The question remains whether the driver acted in the exercise of the relevant function while performing the carriage.

The transport order, assigned route or task, acceptance of the goods, delivery and alleged event belong in one chronology. Where an omission is alleged, the file should also show what act was expected and which record supports that expectation.

Article 3 CMR concerns attribution to the carrier. Whether the driver also has personal liability, or whether another claim or legal basis applies, is a separate question and is not answered automatically by this provision.

What to examine when another business is used

The wording of Article 3 CMR is not limited to employees. It also covers other persons whose services the carrier uses for the performance of the carriage. If another carrier or business is involved, its actual role in the transport must therefore be established.

Begin by identifying what service the other business performed in this carriage. Separate the carrier’s instruction, the actual performance, the persons used and the conduct that is said to be attributable. Treating every business partner as a person used under Article 3 CMR without examining the facts is too broad.

Record the transfer of the instruction, the agreed task, the handover of the goods, communications during the transport and delivery. This shows whether the alleged event was connected with the performance of the carriage.

When conduct is in the exercise of the functions

Article 3 CMR requires the servant or other person used to act in the exercise of their functions. Attribution therefore depends on a functional connection with the performance of the carriage. Mere timing close to a transport is not enough as a description of the facts.

Bring together the assignment, instructions, place, time and purpose of the event. For a driver, the specific transport leg may be relevant. For another business, the task taken on and its integration into the carriage may matter. These examples do not replace an assessment of the individual case.

If the alleged event lies entirely outside the assigned function, attribution under Article 3 CMR cannot be resolved with a label alone. The file must show why a connection with the performance of the carriage nevertheless exists or why it does not.

What Article 3 CMR does not decide by itself

Article 3 CMR is an attribution rule. It explains when the conduct of a person used for the carriage is attributed to the carrier as its own conduct. It does not replace the full assessment of whether the particular carriage falls within the CMR.

Article 3 CMR also does not by itself answer every question about the damage, amount of the claim, reservations, limitation or the competent court. Each question requires its own factual basis and the applicable provisions.

This separation matters when preparing the transport file. First assess attribution of the act or omission. Then assess damage, claim, defences and other legal questions separately. This article does not examine recourse between carriers or a general claim of personal driver liability.

Which records make attribution traceable

For an initial overview, assemble the transport order, CMR consignment note, forwarding or subcontracting instructions and handover records. Depending on the event, messages, instructions, delivery receipts, damage notices, photographs and internal incident notes may add relevant detail.

Put the records in a chronology. For each part of the carriage, show who was used, which function was taken on, when the goods were handed over and what act or omission is alleged. State whether a document directly records the event or merely contains a later account.

Keep contradictions visible. A sound file separates original records, messages, witness accounts and later legal assessments. This makes it possible to test whether the functional connection required by Article 3 CMR is actually supported.

The guide to consignment notes and documentation and the transport damage checklist support an orderly transport file.

Common errors in attribution under Article 3 CMR

Checking only the business label: Attribution depends on the actual use in the carriage and not only on the label employee, subcontracted carrier or service provider.

Equating the driver with the carrier: Article 3 CMR concerns attribution to the carrier. Any personal liability of the driver must be assessed separately.

Asserting an omission without detail: The file should show which function was expected and when it was allegedly not performed.

Attributing every task of a business partner: A business may perform different tasks. Its specific integration into the performance of the carriage must be established.

Skipping the functional connection: Timing close to the transport does not automatically show that the person acted in the exercise of the function.

How to prepare the case now

Start with a role list: carrier, driver, other persons or businesses used, and the specific task of each. Add the designation in the order, the actual activity and the part of the carriage concerned.

Then describe the alleged event in one sentence. Separate act and omission, state time and place, and connect the event with the assigned function. This avoids inferring attribution only from the damage that occurred.

If the transport file is contradictory or the involvement of another business is unclear, the complete sequence should be reviewed early. For a specific assessment, the transport order, consignment note, handovers and communications about the event are particularly useful.

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Practical questions

Frequently asked questions about Article 3 CMR

Is the carrier liable for every mistake by a driver? +

Article 3 CMR attributes conduct where the driver is a servant or another person used for the carriage and acted in the exercise of the functions while performing it. The specific assignment, event and functional connection must therefore be examined.

Does Article 3 CMR apply only to the carrier’s employees? +

No. The wording also covers all other persons whose services the carrier uses for the performance of the carriage. Where another business is involved, its specific task and the connection of the alleged conduct with the carriage still have to be established.

Does Article 3 CMR cover an omission? +

Yes. Article 3 CMR expressly refers to acts and omissions. In an omission case, the transport file should show which function was expected and when or in what circumstances it was not performed.

Does damage discovered at delivery prove attribution? +

No. Discovery of damage at delivery alone does not show which person acted or failed to act, or whether that conduct occurred in the exercise of the function. The order, sequence and transport records must be considered together.

Does Article 3 CMR govern the driver’s personal liability? +

Article 3 CMR governs attribution of conduct to the carrier. Any personal liability of the driver or another legal basis is a separate question.

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